Order help

Need an update, a delivery correction, or help with an item you received? Email admin@usacolor.net with your order number.

Find your order details

Check the confirmation email sent after you placed your order. If tracking is available, your shipping confirmation will include tracking information after dispatch. Check spam or junk folders if you cannot find it.

What to include in your message

Your order number and the email address used at checkout.
A short explanation of the question or problem.
For a damaged or incorrect item, photographs of the product and packaging.

Please do not send passwords or payment-card information.

Returns

Request returns within 14 days after delivery and wait for authorization. See our return and refund policy.